Valued Patient
Customer Feedback and Satisfaction System
In our ongoing commitment to quality assurance, we welcome all feedback, including suggestions and criticisms, to ensure that your opinions are addressed promptly and effectively.
Undoubtedly, delivering services of the highest possible quality and ensuring patient satisfaction have always been among the core pillars of our operations. We continuously strive to achieve this goal through comprehensive efforts across all levels of our organization.
We are proud to have reached this important milestone, thanks to the continued support and trust of our valued patients.
The "Voice of the Customer" system has been established as a dedicated channel for open communication with our patients, allowing us to listen to their needs, interests, suggestions, concerns, complaints, and expectations.
The primary objective of this system is to provide a standardized and sustainable framework for effective interaction with our audience, while offering a fast and accessible solution for addressing their inquiries and service-related needs.